Job Information
Foundever Team Leader_ MUM Domestic in Mumbai, India
Team Leader_ MUM Domestic
Req ID#: 385550
Mumbai, India, IN, 400072
Job Description:
About Us
Job Summary
Team Leader- Operations Ecommerce Process
Roles and Responsibilities:
6 Days with 1 Week Off (Rotational Shift with Rotational Off)
Shift Timmings 6am to 10 pm
Should exhibit People Management Skills.
Should be aware of the various Operations and Client Metrics.
Strong analytical, solving skills with strong MS Excel skills.
Needs to have the drive to achieve given targets.
Process adherence (Check, analyze, Control & Improvement).
Drive & adhere to Policies & Procedures.
Should be well versed in coaching & providing feedback
Basic exposure to excel.
Primary Job Responsibilities
- Team Leader
Education : HSC
Experience : Minimum 1 year of experience as a TL
Process : International (International Process only should apply)
Background : BPO Experience
Shift Window : 24 x 7
Weekoffs : Any 2 days in a week
Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills
Skills : Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage
Notice Period : Minimum 30 days or immediate
Skills/Knowledge/Abilities
Education
Experience Target
Specialized Certifications
Job Segment: Manager, BPO, Management, Operations